Pc maxing out at 5 mbps download hardwired

Any chance you're also connected via WiFi and Windows is using that connection instead? And side note, when talking about compression, the actual speed is always lower, i.

If so, set all of that back to Auto, because sometimes severe performance degradation can occur when you hard-code those settings, even if those are the settings that would have been negotiated anyway, and sometimes even when both sides are hard-coded the same way. The official recommendation in the Gigabit spec is to use Auto across the board. Have you tried replacing the cable or at least testing some other device using that same cable immediately after testing your laptop in order to see whether the other device can in fact get higher speeds on that cable at virtually the same time of the same day?

I'm using speedtest. I have copied all details including the test server IP to my PC to help properly solve this issue. I have my Wifi adapter disabled at all times in this testing. When you say "The link between the NIC and the ISP router is reporting 1Gbps, however, the software driver in Device Manager is reporting Mbps", can you take a screenshot of where you're seeing each figure?

I don't understand two different speeds could be reported for the same link. Screenshots available in URL www. I've never heard of this problem occurring using a "generic" driver. Windows 10 should have had a suitable driver built in that should have worked properly. You can probably even revert to that in Device Manager by clicking Roll Back Driver enough times to return to the driver built into Windows 10, depending on how many other drivers you've installed since that clean install.

Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by ejn63 Solved. TrojanHorse 2 Bronze. All forum topics Previous Topic Next Topic. Solution 1.

Accepted Solutions. RScott1 3 Silver. Community Accepted Solution. Replies In response to RScott1. I wasted hours on this because this was the last thing I would have expected. Pathetic indeed. The Adder 3 Argentum. Milan Sachithra 2 Bronze. In response to The Adder. The only setting that is of concern for a Gigabit connection is that the adapter is set to Auto Negotiation. This is the default setting.

We have had reports of some ISP technicians telling their customers that a Gigabit option will appear in this setting if the network adapter is working correctly. This is incorrect. There is no option for 1. Auto Negotiation will give you a 1. If this is set correctly and your link speed still reads as Mbps, then the issue is almost always an issue with an Ethernet cable, though it could be a few things. Before troubleshooting any further, check the connection of the Ethernet cable into every piece of networking equipment, as well as your computer.

Make sure each cable is labeled Cat 6 or Cat 7. Unplug each Ethernet cable and plug it back in. Make sure that your cable is pressed firmly into the Ethernet jack. You should hear and feel a very audible click sound when the cable is in place. If you do not feel and hear this, then this cable should be considered broken, and you need to replace it. Even if you believe that your Ethernet cabling is perfectly fine, and even if this cabling worked fine before, swapping it out for another, proven cable, or a brand new Cat 6 cable, will almost certainly solve the issue with the minimum of troubleshooting and headache.

This is a very, very common occurrence when troubleshooting Gigabit Ethernet, and it nearly always comes down to one cable being the culprit. Note that this includes all cabling between the machine and the router, including any cabling in before and after any switches, or on the other side of any wall jacks, and behind the wall.

The fastest way to rule out any problems with anything other than cabling is to connect your machine directly into your modem with a single, proven Cat 6 or better Ethernet cable, and preferably into a proven Gigabit-capable port, then check the link speed. If the link speed shows as 1. Using this method of troubleshooting can be a pain if you are not dealing with a laptop, but it might still be worth doing if you have to decide if you need to call a contractor out to look at wiring behind your walls.

Note that very long Ethernet cords are available for purchase, with lengths of over feet or 60 meters available. So if you are involved in a prolonged debate with a technician over link speeds, this might be the simplest way to provide a temporary, single cable connection from your machine to the modem. That said, all adapters are different and handle shorts or issues with cables or ports differently.